HOSPITALshowsthedailyactivitiesofalargeurbanhospitalwiththeemphasisontheemergencywardandoutpatientclinics.Thecasesdepictedillustratehowmedicalexpertise,availabilityofresources,organizationalconsiderations,andthenatureofcommunicationamongthestaffandpatientsaffectthedeliveryofappropriatehealthcare.